SMS Text Message Consent
ForgeCo.AI LLC — How We Collect and Document Your Consent
When a local business powered by ForgeCo.AI sends you text messages, your consent was collected at the time of service — either verbally or by signing a service agreement containing the SMS consent section shown below. This page explains what you agreed to and how to manage your preferences. See also our Privacy Policy and Terms of Service.
Where and When Consent Is Collected
ForgeCo.AI powers automated text messaging for local trade businesses (HVAC, plumbing, electrical, auto repair, landscaping) in Birmingham, Alabama. Consent is collected at the point of service in one of two ways:
- Service agreement: Customers sign a work authorization that includes the SMS opt-in section shown below before service begins.
- Verbal consent: Customers provide verbal confirmation during scheduling or an intake call, documented in the service record.
- Confirmation SMS: New customers who initiate contact (e.g., calling the business) receive a single confirmation text. Continued engagement with the message thread constitutes opt-in for ongoing service-related messages.
- Who sends the message: Messages arrive from the business you hired (e.g., "Bob's Plumbing: Hi Sarah...") — not from ForgeCo.AI directly.
- To stop messages: Reply STOP to any message at any time. No further messages will be sent.
Service Agreement & Work Authorization
Example — Consent SectionSarah M. Johnson
(205) 555-0142
1847 Oak Ridge Drive, Birmingham, AL 35242
March 10, 2026
HVAC tune-up & filter replacement
Assigned at dispatch
Customer signs here
MM / DD / YYYY
SMS Program Details
| Program Name | ForgeCo AI Automated Business Messaging |
| Operated By | ForgeCo.AI LLC, Birmingham, Alabama |
| Message Types | Appointment reminders, missed call follow-ups, estimate follow-ups, invoice follow-ups, review requests |
| Sender | Client business name (e.g., "Bob's HVAC: Hi Sarah..."). ForgeCo.AI disclosed at opt-in. |
| Message Frequency | Varies based on customer service interactions |
| Costs | Message and data rates may apply. ForgeCo.AI does not charge customers for messages. |
| Opt-Out | Reply STOP to any message. Final confirmation sent, no further messages. |
| Help | Reply HELP, or contact support@forgeco.ai / (205) 236-7583 |
| Carrier Disclaimer | Carriers are not liable for any delayed or undelivered messages. |
| Consent Data | Messaging opt-in data and consent will not be shared with any third parties. |
| Privacy Policy | https://forgeco.ai/privacy |
| Terms of Service | https://forgeco.ai/terms |